Website Privacy Policy & Cookie Policy
Company Information
The company name is TheraCryf Plc, a company registered in the United Kingdom, company number 09246681. The registered office is Alderley Park, Congleton Road, Nether Alderley, SK10 4TG, UNITED KINGDOM.
Our website address is: http://www.theracryf.com
Data Protection Legislation
We comply with the requirements of data protection legislation e.g. The Data Protection Act 2018 and the General Data Protection Regulation (also known as GDPR). We also comply with PECR (Privacy and Electronic Communications Regulations). Our site will also comply with other data protection legislation as we operate in other legislative areas including the United States.
What personal data we collect and why we collect it
Cookies
When initially browsing to our website you will be asked to accept the processing of cookies. The cookies that we use are listed below:
Category: Necessary
Cookie Name: ASP.NET_SessionId
Cookie Purpose: Preserves the visitor’s session state across page requests
Expiry: Session
Cookie Name: AWSALB
Cookie Purpose: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience
Expiry: 7 days
Cookie Name: AWSALBCORS
Cookie Purpose: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
Expiry: 7 days
Cookie Name: AWSALBTG
Cookie Purpose: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
Expiry: 7 days
Cookie Name: AWSALBTG
Cookie Purpose: Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience
Expiry: 7 days
Category: Statistics
Cookie Name: _ga
Cookie Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: 2 years
Cookie Name: _gat
Cookie Purpose: Used by Google Analytics to throttle request rate
Expiry: 1 day
Cookie Name: _gid
Cookie Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
Expiry: 1 day
Cookie Name: collect
Cookie Purpose: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels
Expiry: Session
Analytics
We use Google Analytics and their tracking cookies to monitor usage of the website.
Main Contact Form (Contact Us)
We process your personal data when you contact us via our contact form. The personal data we process is as follows:
- Name
Note – the legal basis for processing this data is explicit consent which is given at the point where you are required to select the checkbox prior to submitting the form.
Sharing of personal data
We may share your data with our appointed third parties, these include:
• Appointed third parties including but not limited to:
- Accountancy partners
- Marketing service providers
- IT service providers
Note – We only share your data for legitimate business purposes and do not sell your information to third parties.
Data Retention
We adhere to the principles of data protection (as a Data Controller) with regards to the retention of personal data. This means that we only retain the data for legitimate purposes and for proportionate timescales that relate to:
- Legal requirements such as tax legislation
- Legitimate business processes e.g. customer service management and our provision of services
Rights of Individuals
We comply with all the rights of Data Subjects under applicable data protection legislation. You may find more information about this within our Data Subject Access Request Policy.
Contact our Data Protection Team info@dataprivacyservices.co.uk if you have any other queries relating to the processing of personal data.
Transfers of Personal Data
We may transfer your data outside of the United Kingdom (UK) and or the European Economic Area (EEA). All transfers must conform with the applicable data protection legislation including the requirements to ensure that appropriate additional safeguards are in place.
Information Security
We endeavour to ensure that your personal data is kept safe. We comply with the requirements of Article 32 (UK GDPR) in relation to the protection of personal data.
This means that:
- We use secure systems to protect personal data
- We train our staff members in information security
Contact our Data Protection Team at info@dataprivacyservices.co.uk if you have any other queries relating to the security of the processing of personal data.
What data breach procedures we have in place
In the event of a known or suspected data breach we will notify all affected website users within 72 hours.